The auto loan process can be tedious and time consuming for both your dealership and your customers. Lenders relying on legacy credit scoring methods may demand that your staff gather, verify, scan, and upload a variety of documents from the borrower to facilitate their income verification and creditworthiness checks. This archaic process can stretch the time it takes to fund borrowers—especially those with thin or no credit history—days, and sometimes even weeks. And in addition to it being time consuming, it’s prone to errors and out of step with the convenience people are used to from smartphone-based experiences.
These lenders typically require a large number of documents that most shoppers don’t carry on them, like proof of income, proof of residence, and employment verification, usually followed by customer interviews and references. For dealers focused on volume—as well as shoppers hoping to walk out of the dealership with a car today—these requirements often turn a sale that could take a couple hours into one that stretches out days or even weeks. And if you’re dealing with a borrower with no credit history, no SSN or no ITIN, the time and frustration involved increases to the point where many deals stall out completely.
It’s also worth noting that the responsibility for gathering, verifying, and uploading all this documentation falls squarely on your staff, which instantly reduces the bandwidth they have to close other deals throughout any given day or week.
While the ID and income verification should be done with thoroughness, care and discipline, there are technologies that can reduce the amount of time these steps take—while making the process itself easier for all concerned. Lendbuzz has focused on refining the loan process by developing technologies to do this efficiently and effectively.
With a streamlined set of document requirements on the front end, and Lendbuzz’s AIRA technology powering the backend, we’re able to reduce the time it takes to verify a borrower’s income to under 20 minutes. More importantly, our Express Contract feature enables even greater time savings. Dealer-submitted applications where the deal structure is within policy and the buyer is qualified can close within minutes—without your staff having to talk to sales or underwriting. This leads to a revolutionary overall time savings: less than three minutes from the start of the process to approval, making Express Contract deals an average of 130 minutes quicker than non Express Contract-qualified deals.
To learn more about how Lendbuzz can help your dealership sell more cars to more people in less time, reach out to our team and someone will be in touch. If you’re ready to become a Lendbuzz partner, sign up here.